The Value of a Website Mike Couzens explains how a website can form an integral part of your practice.
Rulebook 2004 Commentary Nicole Ziman guides you through the latest changes to ACCA’s Rulebook, which
includes the continuation of the move towards a global Rulebook.
Common Disciplinary Complaints How does ACCA handle complaints against its members? Juliana Campbell details
the role of the Professional Conduct Department.
Money Laundering Update Money laundering remains a much discussed subject amongst accountants. Jigna Chheda
summarises developments since the last issue of In Practice.
Assess Your Professional Risk Carefully When renewing professional indemnity cover practitioners should be wary of reducing
their level of cover, writes Ian Richards.
Minority Shareholders and Their Rights Dinah Spence and James Pheasant examine what rights minority shareholders have
in company disputes – a situation that could affect both practitioners and
their clients.
Endowment Policy Complaints Karen Honnoraty asks whether you are ready to deal with unexpected complaints
about endowment mortgages?
Improving Customer Care Does your practice benefit from high levels of customer satisfaction? Liz Kirkham
explains what steps you can take to achieve such a result.
Benefiting From Electronic Payment Systems Many practices’ clients may be unaware of the benefits of conducting business
online. A new service will make electronic payment for goods and services easier,
reports Simon Webster.
